You can request the deletion of your Growth Gorilla and friends account at any time from within the platform.
Before deleting your account, it’s important to understand how this affects your subscription and your data.
Deleting Your Account
To permanently delete your account:
- Log in to Growth Gorilla and friends.
- Click Menu.
- Select Settings.
- Open My Account.
- Click Delete Account and All Data.
As a security measure, you’ll be asked to confirm your decision by typing DELETE in capital letters.
Once confirmed, your account deletion request will be processed.
What Happens to My Subscription?
Deleting your account does not automatically end your subscription agreement.
Subscriptions are purchased on a 12-month auto-renewing term.
If you choose to delete your account during an active subscription, your subscription will remain payable until the end of your current subscription period, unless otherwise agreed under your subscription terms.
Your subscription will not renew if it has been cancelled before the renewal date.
What Happens to My Data?
When you delete your account:
- Your account will be removed from the platform.
- Your active login sessions will be terminated.
- Your personal information and platform data will be scheduled for deletion in accordance with our data retention policy.
- Any connected services will no longer be accessible through the platform.
Where required by law, we may retain limited records, such as billing information or financial records, for statutory, accounting or legal purposes.
Can I Delete My Data Without Waiting for My Subscription to End?
Yes.
You can request the deletion of your account and associated platform data at any time by using the Delete Account and All Data option within My Account.
Please note that deleting your data does not remove your contractual obligation to pay any remaining subscription charges due under your current subscription term.
Before You Delete Your Account
Before confirming deletion, we recommend that you:
- Download any reports or marketing strategies you wish to keep.
- Export any content you may need in the future.
- Disconnect any third-party integrations if required.
Once your account has been deleted, it may not be possible to recover your data.
Need Help?
If you’re unsure whether deleting your account is the right option, or if you’d like assistance before proceeding, please contact the Growth Gorilla Support team. We’ll be happy to answer any questions and help you understand the impact of deleting your account.